Any Concerns or Worries
If you have any worries concerning your child, the list below should help you decide who to contact:
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Form Tutor
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Absence Note
Homework
School Uniform
General Progress
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Pastoral Support Team
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Long Term Illness / Absence
Homework
Parental Concerns
Behaviour
School Uniform
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Associate Headteacher
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Disciplinary Matters
Parental Concerns
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School Office
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Illness or Absence
General Day to Day Information
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Executive Headteacher
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Permission for Leave from School
Complaints
School Policy
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In addition, the Executive Headteacher is always happy to speak with parents on any matter.
COMPLAINTS
If you should have a concern or a complaint please contact us as soon as possible. The first point of contact will normally be your child’s Form Tutor, Deputy Headteacher or the Pastoral Support Team. If you are not happy with the way your complaint has been dealt with or you feel it is too serious to discuss with teaching staff, please contact the Headteacher. If you remain dissatisfied with the manner in which your complaint has been addressed, you are entitled to make a formal complaint to the Governors. This must be in writing and addressed to the Chair of Governors, c/o Danesfield School.
STAGES IN THE COMPLAINTS PROCEDURE
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Stage 1
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Teacher / Tutor / Associate Headteacher
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Stage 2
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Executive Headteacher
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Stage 3
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Chair of Governors
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If you would like to look at your child’s records please make your request in writing to the Clerk to Governors c/o the school. You will be given an appointment within 15 school days of receipt of the written request. A small charge may apply to cover photocopying costs.
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